Monster Electrical ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website monsterelectrical.co.za. By using the Site, you agree to the collection and use of information in accordance with this policy.

‍

1. Information We Collect

We may collect both personally identifiable information and non-personally identifiable information about you in a variety of ways when you visit our Site:

Personal Information:‍

Name
Email address
Contact number
Address
Any other information you voluntarily submit via our contact forms or communication channels.

Non-Personal Information:‍

IP address
Browser type
Device information
Usage data (including pages visited, time spent on the Site, and other analytical data)

‍

2. How We Use Your Information

We use the information collected in the following ways:

To respond to your inquiries and provide customer support
To improve our website, services, and marketing efforts
To comply with legal obligations
To send you important updates, special offers, or promotional information if you have opted in to receive them

‍

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

‍
Service Providers: We may share your information with third-party vendors or contractors that help us operate our business, such as payment processors, IT service providers, or marketing platforms.

‍
Legal Obligations: If required by law or in response to valid legal requests, we may disclose your information to comply with legal proceedings, court orders, or government regulations.
‍

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

‍

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyse site traffic, and improve our services. Cookies are small data files that are placed on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but note that some parts of the Site may not function properly without cookies.

‍

5. Data Security

We take reasonable steps to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

‍

6. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request that we correct any inaccuracies in your personal data
Request the deletion of your personal data, subject to certain legal exceptions
Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails

‍

7. Third-Party Links

Our Site may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of those external websites.

‍

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

‍

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site.

‍

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Monster Electrical
Email: info@monsterelectrical.co.za
Phone: (021) 203-3500
Address: Unit 5, Gamib Park, 41 Stella Rd, Montague Gardens, Cape Town, 7441